Search and Rescue

Evacuations by Helicopter

Becasue we care about your safety that is why we have partnered with Kilimanjaro SAR (Search And Rescue)  the only helicopter-based search and rescue company on the Mountain. It offers the best and modern search and rescue services using helicopters that can fly in any weather.  Kilimanjaro SAR strives to make Kilimanjaro the safest tourist destination in Africa.

An emergency medical service to ensure your safety while hiking Mount Kilimanjaro and Mount Meru with helicopters that can be deployed within 5 minutes. We ensure a quick response and guarantee your safety regardless the season.

Our helicopter will pick you up from the designated area on the mountain, where our medical team will immediately start an in-flight medical treatment. Upon landing at KIA/Moshi Airport there will be transport, to take you to your local residence. If you require further medical attention uponlanding, you will be taken to our modern private High Altitude Medical clinic ideal for Acute Mountain Sickness (AMS).

Kilimanjaro SAR accepts insurance with Evacuation coverage up to 6,000 meters above Sea Level. Please be aware that coverage and eligibility requirements for this benefit differ by policy.

View/Download information about the altitude limits offered by different insurers (153KB PDF provided by Kilimanjaro SAR)

The website linked below showcases 75 different policies and providers that offer Medical Evacuation coverage.
https://www.squaremouth.com/travel-insurance-benefits/medical-evacuation-and-repatriation

 

Liability Form:

Please Download our Evacuation Liability Form

 

Climbing Manifest Form:

Please Download our Climbing Manifest Form

 

Emergency Contact Number:

Dial our 24/7 active toll-free number 0800 713 713 for an immediate medical response

 

Doctors on Duty

A unique and extraordinary way to provide you with the best health care on your adventure to stand on the roof of Africa. Give yourself a peace of mind by having a doctor to accompany you when hiking Kilimanjaro. Our doctors on duty are mountaineers with years of experience on climbing Mountains all over the world, capable enough to take control upon emergencies on the Mountain. Book yourself a doctor at least 2 months in advance and get an assurance of standing on the highest point of Africa, to witness the stunning beauty of nature.

Book yourself a doctor with us at least 2 months in advance.

FAQ

What kind of travel insurance do my clients need for a helicopter evacuation on Mount Kilimanjaro?

A travel insurance which covers Medical Evacuation up to 6,000 Meters, above sea level. It is very important your clients ask the travel insurance companies to include this in their final prices.

Is the same insurance required for evacuation on Mount Meru?

If clients are climbing Mt Kilimanjaro and they have proper insurance coverage up to 6000m then they will also be covered on Mt Meru.

What do I do if my client doesn’t have this kind of insurance?

Ask client to contact their Travel Insurance company to ensure they will have Medical Evacuation up to 6000m.

Why do standard insurance packages do not cover high altitude trekking?

There is more risk involved for the insurance company, which means less profit.
The risk of Acute Mountain Sickness (AMS) increases dramatically above 2800 Meters, as do the costs of emergency medical services and evacuation.

Is it possible for Kilimanjaro SAR to evacuate a client without a proper insurance?

Yes, it’s possible. Kilimanjaro SAR is committed to save lives of all climbers. In case they lack a proper insurance, they will have to pay for evacuation costs after they are fully recovered.

Can Kilimanjaro SAR help my client to issue a proper insurance?

No, it is very simple to purchase this insurance online or over the phone – even from Tanzania. However, as time goes on Kilimanjaro SAR will recommend the best insurers to tour operators, and so tour operators will recommend insurers to their clients.

Do I have to submit my client’s document prior to hiking?

Yes, Kilimanjaro SAR advise tour operators to submit their clients’ insurance details and passport copies before hiking.
We need the operators to give us all climbing manifests prior to hiking.

What kind of insurance is required for evacuation within national parks and game reserves?

Any travel insurer that lists medical evacuation (altitude detail is unnecessary).